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Loco-Motion Productions, LLC Privacy PolicyThe following information sets forth Loco-Motion Productions, LLC's Privacy Policy (the “Privacy Policy”). If you have questions or need additional infor mation relating to our Privacy Policy, please contact us at the address provided below or e-mail us at customerservice@heelpainvideo.com. All personal information (“personal information” is defined as any information that identifies or can be used to identify, contact or locate the person to whom such information pertains) that we collect and maintain is subject to this Privacy Policy. Collection of Personal InformationWe may collect information (including name, address, telephone number, email address and credit card information) when you:
In order to reduce errors in our database, authenticate our users and prevent abuse of our system, we may on occasion supplement the personal information you submit to us with information from third party sources. For example, we may supplement your registration information with address information provided by the U.S. Postal Service to qualify your information and prevent errors in our database. How Your Personal Information is UsedInformation collected allows us to:
Information We Share with OthersWe may contract with other companies to provide certain services, including credit card processing, shipping, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Loco-Motion Productions. We may also provide your personal information if necessary, in our good faith judgment, to comply with laws or regulations of a governmental or regulatory body, in response to a valid subpoena, warrant or order, or to protect the rights of Loco-Motion Productions or others. We do not provide information to these agencies or companies for marketing or commercial purposes. Your Choices with Respect to Personal InformationWe recognize and appreciate the importance of responsible use of information collected by us. If you prefer that we not communicate any information to you regarding products, services and special offers available from Loco-Motion Productions, please contact us. Notwithstanding your preference, there may be times when we find it necessary to communicate with you regarding your use of our services and products. Protection of Your Personal InformationIt is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. When you make a purchase or create an account on our website, your transactional information is submitted in a safe, encrypted format. How We Use EmailWhen you provide your email address to us, we may send you emails necessary to process your order or respond to a request. For example, after you place an order at heelpainvideo.com, you will receive an email confirmation and, in most cases, an email with package tracking information. Use of CookiesWhen you visit our website, you can browse the website and access important information without revealing your identity. In order to improve our website, we use “cookies” to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, and enables heelpainvideo.com to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.) Updating Your Personal Information and Privacy PreferencesYou have the right to access and correct your personal information and privacy preferences at any time by contacting us at:/p> Loco-Motion Productions, Inc. Privacy Related Inquiries and ComplaintsWe take the privacy concerns of our users seriously. If you believe that we have not complied with this Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may contact us at the address indicated above. In your letter or e-mail, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that we have failed to comply with our Privacy Policy. We will investigate your inquiry or complaint promptly. Changes in Privacy PolicyWe reserve the right to change our Privacy Policy from time to time in our sole discretion. These changes will become effective when posted on our website. If you want to change the ways in which we use your personal information, you can do so by following the procedure described above in the section entitled “Updating your Personal Information and Privacy Preferences.” |
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